Conditions for Returns

• Products must arrive damaged, defective, or significantly different from their description.
• You must initiate the return within 7 days of receiving your order.

Non-Returnable Items

• Personalized or custom-printed (“made-to-order”) items.
• Orders that are delivered correctly as per your confirmation.
• Used or washed items, or items damaged by the customer rather than by us.

Return Process

1. Contact us at [email protected]. Include your order number, photos or videos showing the issue, and a short explanation.
2. Our team will reply with clear return instructions. Do not return any items without our confirmation, as we may refuse returns for correctly fulfilled orders.
3. Once we receive and verify the condition of the returned item, you may choose either a replacement or a refund (minus applicable shipping fees).